The Best Hat Store known for top tier service and exceptional quality celebrates their 25th anniversary behind their founder Susan Maddox.
Susan Maddox, the wife of the late Keith Maddox, is a fearless leader with an infectious personality. In 1996, following the success of Susan and Keith’s oil and gas company Sierra Oil, the couple ventured out on their next endeavor — opening The Best Hat Store, a cowboy hat store in the Historic Stockyards in Fort Worth, Texas.
Keith and Susan Maddox
The Best Hat Store was Susan’s big adventure into the Western industry, and it proved that she could do anything she put her mind to — her perseverance was not to be faulted. With laser-like vision and the desire to create the highest quality cowboy hat store in the world, Susan set out on a journey that has yet to disappoint and has exceeded even her wildest dreams.
“I set out with a vision to become the Ralph Lauren of the western industry; class, quality, and beautifully crafted cowboy hats was the goal — and I am beyond blessed to have been successful, with only more to come,” says Maddox.
Their hat shapers have at least seven years of experience under their belts.
The Best Hat Store has not only become a globally known store, but a destination that has made a name for itself for those near and far. Skilled hat shapers, expert customer service, and customization creates a one-of-a-kind experience that Susan has strived to perfect over the past 25 years and will continue to do so.
“I always prided myself on customer service, we want each and every customer who walks through the doors to be greeted warmly and feel at home. It is the customer who makes my business successful.”
The Best Hat Store has endless options of hat shapes, designs, and an extensive inventory.
Not only has Susan become a mogul in the Western industry, she has also greatly achieved in her personal life. As a woman of many traits and qualities, Susan is an inspiration to all, not only in the Western industry but all industries. She is a class act that is notorious for her positive outlook, friendliness, and sophisticated style. Susan will continue to oversee The Best Hat Store with the same passion she has always had since day one and promises to keep the best quality out there on the market.
If you are able to make it into the Best Hat Store be sure to say hello to Susan as she is often spotted on the sales floor mingling with customers and lending a helping hand to the incredible staff and professional hat shapers. If you’re not able to make it to the store you can find them online at besthatstore.com or give them a call at (817) 625-6650 for more information.
The Best Hat Store
2739 North Main Street
Fort Worth, TX 76164
(817) 625-6650
For more on The Best Hat Store, visit their website, and connect with them on Facebook and Instagram.